How to complete a capital call
When a fund initiates a capital call through Carta, you'll receive an email notification from investor-notices@carta.com
.
In the email notification, click View capital call.
Locate the capital call task
Under Tasks > Capital calls, click View details to the right of the applicable capital call.
Review the capital call notice
The notice will open in a new tab, containing the details of the amount being called, as well as any necessary wire instructions to fulfill the call.
Funds received
Once called capital funds have been received, the fund administration team will mark the call as paid and you will receive a follow-up email confirming its completion.
Frequently asked questions
-
How do I pay a capital call?
Capital call payments must be made in accordance with the wire instructions on the notice. If you are unable to pay via wire, contact the fund administration team indicated in the support section of the notice for alternative payment instructions.
-
Who can I contact to verify the wire instructions on a capital call notice I received?
Carta’s support team can verify the wire instructions provided to you on the notice if needed.
Call (801) 890-7542 between 6:30 am and 5:00 pm PST, or email investorservices@carta.com.
-
I am having trouble logging into Carta. What should I do?
Click the link below for instructions to resolve several common issues.
If you are still unable to log in, contact Carta’s support team at (801) 890-7542 between 6:30 am and 5:00 pm PST or email investorservices@carta.com.
-
I have a question on the content of a capital call notice. Who can I reach out to?
Your fund administration team can assist with questions on the content of a capital call notice.
Their contact information can be found immediately below the Remaining amount due on your capital call notice.